This document (hereinafter, the “Purchase Conditions”), as well as the rest of the conditions, policies, notices and instructions mentioned on the website (hereinafter the “Website”), govern the use of our website, the conditions of purchase of the products offered therein and the treatment that Molecot, SL makes personal data. All the documents mentioned above together constitute the legal conditions of the Web (hereinafter, the “Legal Conditions”).

Therefore, we ask you to carefully read the Purchase Conditions, the Legal Notice, the Privacy Policy and the Cookies Policy, which are only available in Spanish, before using this Website.

By using this website or placing an order through it, you, (hereinafter the “User”) agree to be bound by the Legal Conditions, so if you do not agree with them, you should not use this website.


This website is owned by Molecot, SL, with registered office in Spain, Madrid, 28006, Calle Castelló 81, Spain, registered in the Mercantile Registry of Madrid, at volume 35956 of Companies, folio, page number 1, entry M646045 and with NIF B87798591.

For the purposes of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, General Data Protection Regulation, as well as Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, you are informed that the data collected on this website will be included in the files owned by Molecot, and will be treated in order to manage and process online and offline purchases, requests for information, placing orders and shipping newslettes and own advertising.

The User will be solely responsible for filling in the forms on the Web with false, inaccurate, incomplete or outdated information.

Molecot, S.L. reserves the right to contact its clients and / or carry out certain checks when it deems it appropriate, in order to guarantee the authenticity of the personal data provided.
For more information about the treatment that Molecot, S.L makes of your personal data, see our Privacy Policy and our Cookies Policy.


The products we offer on the Web are porcelain pieces painted by manual and / or mechanical procedures depending on the type of product that the User has selected, on request and with exclusive designs.

The processes of making our products, design, painting, stamping, are mostly manual, so the products offered on the Web may differ in shapes, sizes, colors and drawings, from which the User finally receives, not giving This is the right to any refund as established in clause 11 of these Purchase Conditions.


The prices of the website include VAT, but exclude shipping costs, which will be added to the final amount of the purchase, according to the conditions established in clause 9 of these Purchase Conditions.

Prices may change at any time, but such changes will not affect orders for which we have sent a Purchase Confirmation in accordance with clause 7 of these Purchase Conditions.

Likewise, the prices of those products made according to the User’s specifications, which differ from the models offered on the Web, will be budgeted individually by Molecot, S.L. and the management of orders will be carried out via email.

Although Molecot, S.L. We try to make sure prices are correct at all times, errors may occur. In the event that we detect an error in one or more products that the User has ordered, we will proceed to contact the User to provide a solution.


The products offered through this website are only available for shipment to Spanish territory. No shipments will be made to Ceuta, Melilla and the Canary Islands.

All product orders are subject to their availability. In the event that for any reason, we cannot supply the products selected in the order, we will contact the User to offer a solution. If said solution does not satisfy the User, we will proceed to reimburse the amount that has been paid.

The contract is perfected when the User enters their personal data on the Web to purchase the product and proceeds to pay for it, (hereinafter the “Contract”).

To make a purchase, you must follow the online purchase procedure and click on “FINISH PURCHASE”. After which, you will receive an email acknowledging receipt of your order (hereinafter, the “Purchase Confirmation”).

Only those products listed in the Purchase Confirmation will be the object of the Contract.


Molecot, S.L. accept payments:

with credit or debit card (Visa, Visa Electron, Mastercard and Maestro),
Pay Pal and
Bank transfers.

To protect the security of payment by credit or debit card, we use secure payment systems. The confidential data of the payment are transmitted directly and in encrypted form (SSL) to the financial institution. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Then it will connect with the issuing bank, which will request the authentication and authorization of the operation.

Through PayPal you can pay quickly and safely with your PayPal account or with your credit or debit card (without having to have a PayPal account), and without sharing financial information with Molecot, SL. Payments are managed entirely by PayPal, so Molecot, SL does not have access to your financial information.

Bank transfers will be made to the bank account number [], owned by Molecot, S.L. within 48 hours of receipt of the Purchase Confirmation. In the concept of said transfer, the order number indicated in the Purchase Confirmation must be indicated and the receipt of said bank transfer will be sent to the email address


Notwithstanding the provisions of Clause 6 of these Purchase Conditions, the shipment of the products covered by the Contract will be carried out within a maximum period of 5 calendar days from the receipt of the Purchase Confirmation.

However, as they are personalized products, the aforementioned period may be extended, if Molecot, S.L. This is considered appropriate, prior written notice to the User, who, in case of not being satisfied with the extension of said period, may withdraw from the purchase within 48 hours after receiving the email informing them of the extension of the term.

Transportation costs within the Iberian Peninsula will be free for purchases with a final amount, established in the Purchase Confirmation, equal to or greater than € 150.

For orders less than € 150, in accordance with the final amount indicated in the Purchase Confirmation, and shipments outside the Iberian Peninsula, the transport costs will be paid in full by the User. Said transport costs will be € 14.90, and this amount may be increased, if the contracted transport company so determines.

The User will acquire ownership of the products at the time of delivery, so the risks of the products will be borne by the User from the moment of delivery.


Our products are designed and painted in accordance with the User’s specifications, and therefore they are personalized products, so in accordance with article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, the right of withdrawal is not applicable.

However, if one or more of our products were delivered with a defect or defect, if it really existed, (hereinafter, “Defective Products”) or does not conform by mistake to the User’s specifications in accordance with the provisions of the Purchase Confirmation (hereinafter, “Wrong Products”), it may request its replacement.

As they are porcelain products and therefore very delicate, Molecot, S.L. It needs to check that the origin of the tare or defect has been produced by causes beyond the User’s control, for which it requires the User to send by email to the address, a photo of the product on which there is a tare and / or defect, together with the packaging and documentation with which it has been delivered, within a period of 48 hours from receipt of the same.

The replacement of both Defective Products and Wrong Products will be free for the User and will include the necessary expenses incurred to correct the lack of conformity of the goods with the Contract, especially the shipping costs as well as the costs related to the hand of work and materials and will be carried out within 30 days of receipt by the User of the email in which Molecot, SL confirm that the product replacement proceeds.


Any suggestion, doubt, complaint or claim that the User has regarding the Legal Conditions of the Web, or in general, about the execution of this Contract, must send an email to the following address

Likewise, and in accordance with the provisions of clause 3 above and unless otherwise stipulated in accordance with the rights of the User, we may send communications either by email, or by postal mail, to the address provided by the User when placing an order. For more information in this regard, please consult the Privacy Policy and the Cookies Policy.


These Purchase Conditions, as well as the rest of the conditions, policies, notices and instructions mentioned on the website, the Legal Conditions, constitute the entire agreement that exists between the User and Molecot, S.L. in relation to the purpose of the same and replace any other pact, agreement or previous promise agreed between the User Molecot, S.L. verbally or in writing.

If any provision or provisions of these Conditions of Purchase or of the Legal Conditions are declared null and void by a firm resolution issued by the competent authority, the remaining terms and conditions of the Legal Conditions will remain in force, without being affected by said statement. of nullity.


The contract is binding for both the User and Molecot, S.L. as well as for our respective successors, assignees and successors.
The User may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of Molecot, S.L .
Molecot, S.L. may transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, where appropriate, the User, as a consumer, has recognized by Law nor will they cancel, reduce or limit in any other way the guarantees, both express and cups, that Molecot, SL could have granted the User.


In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the products will be understood to be located in the territory of application of Spanish VAT.

The applicable VAT rate will be the one legally in force at all times depending on the specific product in question.

The User expressly authorizes the invoice to be issued electronically. However, you may indicate to Molecot, S.L. at any time your wish to receive a paper invoice, in which case, we will issue and send the invoice in said format by postal mail.


It is the User’s responsibility to read the Legal Conditions periodically since Molecot, S.L. You have the right to review and modify the Legal Conditions at any time.
The User will be subject to the Legal Conditions in force at the time they use the Web or make each purchase, except that by Law Molecot, S.L. must make changes retroactively in these Legal Conditions, either in the Legal Notice, in the Privacy Policy, in the Cookies Policy and / or in these Purchase Conditions, in which case, the possible changes will also affect the purchases that the User had previously made.


The use of the Web and the Contracts made through the Web will be governed by Spanish legislation.

Molecot, S.L. and the User, expressly waiving any other jurisdiction, submit to the courts and tribunals of the User’s domicile for any controversy that may arise from access, use and contracting through this Website.

However, in the event that the User is domiciled outside of Spain, Molecot, S.L. and the User submit, expressly waiving any other jurisdiction, to the courts and tribunals of the city of Madrid (Spain).